Privacy Policy

Last updated: August 23, 2025

1. Introduction

Octal ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our temporary email service.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Email address (for account registration)
  • Name (optional, for account personalization)
  • Payment information (for paid plans, processed securely through third-party payment processors)

Usage Information

We automatically collect certain information about your use of our service:

  • IP address and device information
  • Browser type and version
  • Pages visited and features used
  • Date and time of access
  • Temporary email addresses generated

Email Content

We may temporarily store emails sent to generated temporary addresses for delivery purposes. These emails are automatically deleted after a predetermined period and are not analyzed or used for any other purpose.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our temporary email service
  • To process account registration and authentication
  • To process payments for premium features
  • To improve our service and user experience
  • To communicate with you about service updates or issues
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our service
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Temporary emails are automatically deleted according to our retention schedule, typically within 24-48 hours of receipt.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to delete your personal information
  • Right to restrict processing of your information
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, please contact us at privacy@octal.email.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our service.

9. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@octal.email

Address: Octal, Inc.